Memorial Candle Tribute From
Marin Funeral Home
"We are honored to provide this Book of Memories to the family."
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Memorial Candle Tribute From
Sandy
"Rest in PEACE my friend!!! you will be missed forever.
"
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Memorial Candle Tribute From
A MONTIQUE
"REST IN PEACE AND THE FAMILY MAY GOD BLESS"
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Memorial Candle Tribute From
Richard Lopez
"Temo, There is a large hole in my heart, I lost my best friend.I will try to do "
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Memorial Candle Tribute From
Castellanos/Lopez Kids
"Thank you for making our childhood a fun memorable one & for keeping our block s"
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Memorial Candle Tribute From
Theresa Viramontes
"RIP. Blessed be the family and friends left behind."
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Memorial Candle Tribute From
Prima Maria mendoza
"Thank you primo for the help you have me when you came to houston.. I will alway"
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Memorial Candle Tribute From
Rossi Wankovsky (Macias)
"My deepest condolences to Temo's family."
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Memorial Candle Tribute From
MARY CAMPOS...JOLIET IL
"MEMO: U WERE A TRUE
FRIEND .I WILL MISS
YOU. "
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Memorial Candle Tribute From
Mary Cervantes
"Vivian and Family praying for the family. Love you"
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Memorial Candle Tribute From
Off. Romero
"Though we didn't work together, we did spend some time working around each other"
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Memorial Candle Tribute From
Flory Ochoa
"Estrada you will be truly missed! God has called you home!! May you rest in peac"
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Memorial Candle Tribute From
Lauris Estrada
"Tio.. you always tried to gather everyone for the sake of family love. I love yo"
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Memorial Candle Tribute From
Theresa Bernal
"To my uncle who we will miss dearly, I will never forget the great sense of humo"
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Memorial Candle Tribute From
D/S R. Soto
"Rest in peace brother. May The Lord bless your soul."
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Memorial Candle Tribute From
American Knights of Joliet
"We send our deepest sympathy to the Estrada family
God bless"
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Memorial Candle Tribute From
Monique Nunez
"Temo I love you and miss you so much. I know your in heaven watching over us. I "
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Memorial Candle Tribute From
Ofc. Cesar Rodriguez
"Never has there been a better person, you will be missed."
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Memorial Candle Tribute From
F.Bruno
"May you rest in peace, you will be sadly missed."
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Memorial Candle Tribute From
Margarita (okie)
" He had such an amazing personality. Always made the best out of the situation. "
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Memorial Candle Tribute From
Sergeant Terrence Meehan
"You made the ultimate sacrifice. Rest easy my friend, for We have the watch. May"
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Memorial Candle Tribute From
P. Bruce
"R.I.H. Brother in blue. God took another angel, you'll truly be missed"
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Memorial Candle Tribute From
Ofc. Guyton
"Wishing U Nothing but Heaven My Brother in Blue"
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Memorial Candle Tribute From
Fess Graphics & Sons ,Torres family
"thank you for all you have done for others..may God keep you in his Grace watchi"
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Memorial Candle Tribute From
Cathy Banda
"R.I.P God has called upon yet another Angel"
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Memorial Candle Tribute From
Juanita (Tobie) Lopez
"My heart is torn... As are many of your childhood friends.. You will be deeply m"
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Memorial Candle Tribute From
Rocio (Bernal) Torres
"Uncle Temo you will be greatly missed! I will always remember the laughs we had"
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Memorial Candle Tribute From
Frank Lomeli sr. and fam.
"my good friend you will be missed. Our condolences to the family."
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Memorial Candle Tribute From
Homer & Eve Sandoval
"May you RIP. You will be truly missed. You and your family will be in our Prayer"
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Memorial Candle Tribute From
Robert & Yoli Alvarado
"I still remember You always Joking around & Laughing during our days in High Sch"
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Memorial Candle Tribute From
Manuel & Julie Figueroa
"Our prayers goes out to the family. We are so sorry for your loss. "
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Memorial Candle Tribute From
Inv.Rico-Electronic monitoring
"God bless u my partner on the job and off the job u have the biggest heart."
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Memorial Candle Tribute From
Officer P. Koutsopanagos
"As a 19 plus year officer I must say I have not met anyone as polite and caring "
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Memorial Candle Tribute From
L. King (AA FROM RECORDS)
"My prayers are with you."
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Memorial Candle Tribute From
Ret Sgt Larry Davidson
"May G-d bless you and your family always. Our loss is defently heavens gain. "
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Memorial Candle Tribute From
Retired Deputy Chief Gary Tinsley Electronic Monitoring Unit
"Retired Deputy Chief Gary Tinsley Electronic Monitoring Unit"
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Memorial Candle Tribute From
Elizabeth,Jennifer & Louie
"RIP Tio Temo......we love you"
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Memorial Candle Tribute From
Inv Fred Davis Jr EMU
"When I got that call that night I was in disbelief and on my way to hospital it "
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Memorial Candle Tribute From
Inv Fred Davis Jr EMU
"When I got that call that night I was in disbelief and on my way to hospital it "
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Memorial Candle Tribute From
Shirley A Warfield -Retired Communication and Matron Officer
"My prayers to the entire Estrada family your loss is our loss as a family we dra"
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Memorial Candle Tribute From
Jennie Esparza
"We never met but I see how special you are to my family/friends...that makes you"
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Memorial Candle Tribute From
D/S C. Davis
"May your soul find a restful peace in the arms of Jesus Christ. "
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Memorial Candle Tribute From
Kim morris
"Working with you wad an honor you were a wonderful man my prayers be with you an"
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Memorial Candle Tribute From
Ofc. Richard LaBreck
"An exemplary officer that always led by example. It was a pleasure working with "
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Memorial Candle Tribute From
ALEJANDRO GUZMAN FAMILY
"R.I.P. You will be missed. Thoughts and prayers to the family."
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Memorial Candle Tribute From
Herrera Family
"Our deepest and most sincere condolences to our family friends. May he rest in p"
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Memorial Candle Tribute From
Isabel garza
"God must of had a special plan for you. R.I.P "
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Memorial Candle Tribute From
David,Daly
"My deepest condolences to the Estrada family.my prayers and thoughts are with yo"
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Memorial Candle Tribute From
LA FAMILIA ABREGO
"PRAYERS TO THE ESTRADA FAMILIY."
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Memorial Candle Tribute From
JAVIER AND JUANITA (JANIE) TAPIA
"I DON'T KNOW WHERE OR HOW TO START... WE ARE STRUGGLING WITH YOUR TRAGIC SUDDEN"
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Memorial Candle Tribute From
Leroy Martinez & Family
"Saying extra prayers for your family."
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Memorial Candle Tribute From
Deputy Sheriff Lawrence McCreedy #10866 26th & California.
"Your family are In my prayers.You are a true brother in blue may god bless you a"
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Memorial Candle Tribute From
Jesus J Diaz
"Rest in peace May the Lord be with you
"
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Memorial Candle Tribute From
Sheriff M Albert Ret
"May Your Soul Rest Peacefully In God's Loving Heavens Above!"
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Memorial Candle Tribute From
Victoria Vallejo
"Temo I wish I could thank you in person for being the man that u were. You've do"
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Memorial Candle Tribute From
Sheriff M Albert Ret
"May Your Soul Rest Peacefully In God's Loving Heavens Above! "
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Memorial Candle Tribute From
Maureen Kempczynski
"My condolences to the Estrada Family. The Department lost a fine officer. RIP Of"
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Memorial Candle Tribute From
Patty Jeremy Sonny Vincent
"Our Hero! We love you"
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Memorial Candle Tribute From
D/S S. Castillo #10826
"Rest in peace and thank you for your service to our country and to the citizens "
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Memorial Candle Tribute From
Officer James Doerge, Cook County Sheriff's Department-Assistant Chief Union Steward Teamsters Local 700
"Rest in peace my brother in blue. You will not be forgotten and your memory wil"
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Memorial Candle Tribute From
Melinda
"My heart hurts for you. But celebrating your life is all I can do to bring peace"
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Memorial Candle Tribute From
D/s Yolanda Lopez
"My deerest sympathy to the family, god has a great soul in his kingdom now. He w"
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Memorial Candle Tribute From
Juan and Thelma Bustamante from Houston Texas
"He was a great and happy man there is a big angel watching over everybody he tou"
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Memorial Candle Tribute From
D/S ALICE MORENO ((26th St)
"R.I.P. Officer Estrada. Thank you for your service, may you watch over your love"
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Memorial Candle Tribute From
Ofc. Chyrl Irby
"R.I.P. Estrada. God please keep the family strong! "
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Memorial Candle Tribute From
Don Frank
"Rest in Peace brother you will be missed!!"
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Memorial Candle Tribute From
D/S D.Kocol
"Thoughts and prayers for our fallen brother in blue and his family."
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Memorial Candle Tribute From
The George Velisaris Family
"God Rest Your Soul Cuauhtemoc Estrada..."
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Memorial Candle Tribute From
Henderson & Karen Yarbrough
"Our family is grief-stricken on this senseless shooting of our friend and commun"
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Memorial Candle Tribute From
Sgt. Elena Villarreal
"Such a wonderful person, always so cheerful. RIP my brother."
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Memorial Candle Tribute From
Maria Torres Gomez
"Your were a great ,man a great father, and wonderful human being, and a hard wor"
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Memorial Candle Tribute From
Mary Lou Castellanos
"Rest In peace you are an angel in heaven now !!"
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Memorial Candle Tribute From
Officer L. Davis
"May your soul eternally Rest In Peace!!!"
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Memorial Candle Tribute From
Lt. Craig Schickel
"Inv. Estrada...Thank you for all you have taught me both as an officer and as a "
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Memorial Candle Tribute From
Special Agent Patrick McGreal - Illinois State Police
"Rest In Peace brother. "
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Memorial Candle Tribute From
Jeffrey Valles
"It was truly a pleasure & privilege to have met you in this life. Countless memo"
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Memorial Candle Tribute From
D/S Belinda Jones # 11537
"In knowing Investigator Estrada for over 9 yrs as fellow officers. I can truly s"
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Memorial Candle Tribute From
FAMILIA OROZCO
"LO SENTIMOS MUCHISIOMO NUESTRO MAS SENTIDO PESAME PARA LA FAMILIA ESTRADA .."
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Memorial Candle Tribute From
Nicole McGill
"Tio you were an amazing uncle gone but never forgotten. I love you tio and may y"
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Memorial Candle Tribute From
Phillip Arnold
"John 15:13 Greater love has no one than this, that he lay down his life for his "
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Memorial Candle Tribute From
Ofc. Da Juan Wilson
"It has been a honor to have known you my brother"
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Memorial Candle Tribute From
Ofc. Julio Martinez "J.Mar"
"R.I.P. Brother.. You Were taken way to Fast Brother From us. Your Dedication Wil"
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Memorial Candle Tribute From
Canine Specialist Derrick C Rhodes Sr/K9 Fax
"May God bless you and your Family, you are our Hero.My Brother you gave the ulti"
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Memorial Candle Tribute From
Deputy Chief of Staff John Konrad
"God bless our hero and his family."
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Memorial Candle Tribute From
Tony and Valerie Santiago
"Dearly missed but will never be forgtten."
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Memorial Candle Tribute From
T. Infante & girls
"You served your country, your family, your duty here in life now go and serve Th"
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Memorial Candle Tribute From
Ofc. L. Prokaski
"R.I.P. Ofc. C. Estrada...You were taken too soon, but God must have needed your "
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Memorial Candle Tribute From
Patricia Echols
"A Hero taken too soon. He will never be forgotten."
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Memorial Candle Tribute From
Jose & Juanita Diaz
"Prayers to the Family and Friends there are no words, other then stay together a"
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Memorial Candle Tribute From
Natalie Flores and Family
"You have been called to a higher duty, we were lucky to have you. You live throu"
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Memorial Candle Tribute From
Pedro Ramirez
"R.I.P Brother. May god have you in all his glory and at peace!"
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Memorial Candle Tribute From
F. Hernandez
"You are gone but never forgotten brother. To the family of Cuahtemoc, remember t"
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Memorial Candle Tribute From
F. Hernandez
"You are gone but never forgotten brother. To the family of Cuahtemoc, remember t"
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Memorial Candle Tribute From
Gilbert & Gloria Guerrero
"Until we meet again Temo, we will miss you!46"
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Memorial Candle Tribute From
Myrna
"Prayers for peace and comfort. May the Angels lead him in. "
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Memorial Candle Tribute From
Jose aguilar
"Brother in blue you will be missed"
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Memorial Candle Tribute From
Duke's Daily Blotter
"God's Speed Officer. Rest peacefully, we'll take the watch from here.
(Earl 'Du"
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Memorial Candle FAQ
Q: Are the candles real or simply virtual (online) images of support and tribute?
A: The Memorial Candles are online representations of love and tribute only. No physical candle will be lit in memory of a loved one.
Q: How do I correct my spelling error after purchasing a candle?
A: Please contact the funeral home to make the correction for you.
Q: Why can't I see several words in my memorial candle message?
A: This is most likely due to your screen resolution. The minimum system requirement is 1024 x 768 pixels.
Q: Who can I contact to discuss my Memorial Candle purchase?
A: If there is an error with your Memorial Candle message, please contact the funeral home to make changes. If there is a technical error, email andrew@frontrunner360.com.
Q: How can I resolve an issue with a candle purchase? I was charged four times even though I received three rejection notices. My credit card company says all went through.
A: InternetSecure, the credit card processing company that manages the online credit card transactions, declined your transactions. Even though your credit card company may have approved, the transaction must still be approved by both companies. Your credit card will show the transactions, however the additional ones will be refunded and shown on your statement within 72 hours.
Please Note: FrontRunner Professional DOES NOT process any credit card transactions. NO funds are deposited to our accounts unless approved by both the credit card company and InternetSecure.
Q: Why won't my candle purchase go through when my credit card company says that my card is fine?
A: Please make sure that all information you enter is exactly the same information associated with your credit card account. The name, address and phone number must be the same as what's on record with your credit card company.
If your credit card is a VISA and you have entered the information correctly, your card may be refused because it is not set up as being Verified by VISA. Please discuss this security feature directly with VISA rather than your bank.
Q: What should I do if I don't have an email address but would like to purchase a Memorial Candle?
A: You can purchase a Memorial Candle without a valid email address, however your receipt will be emailed to the address entered. You could enter an email address of a friend or family member who would be willing to print off a hard copy of the receipt for you.
Please Note: All information entered to purchase a Memorial Candle is NOT distributed or used to send mass online solicitations. At FrontRunner Professional, we have the highest level of online security in place to keep your information safe.
Q: How can I change my candle purchase from one duration/fee to another?
A: In order to modify your Memorial Candle, please email andrew@frontrunner360.com and include the following information:
Funeral Home Name:
Deceased Name:
Date of Purchase:
Receipt Number:
Your Name:
Your Email Address:
Once the information is received, your order will be changed and confirmed within 2 business days. Your refund may take up to 72 hours to show on your credit card statement.
Q: When will my candle message be visible? I ordered one but I'm not certain if it was processed.
A: The message will appear as soon as the transaction is processed / once your payment receipt is issued. If you do not receive a receipt, the transaction was not processed.
Q: Why is my message not appearing on the candle?
A: You may need to clear your internet history / cache in your web browser. Press F5 key on your keyboard but if that doesn't work, you will need to delete your history. Since the settings are different for each browser, review your browser's settings and help documentation to determine how to delete the history.
Q: What do I do if my candle is not showing up even though I have received a payment receipt?
A: Please email andrew@frontrunner360.com the following information:
- The name of the funeral home
- The name of the deceased
- The payment receipt number
- The EXACT name on the credit card that was used to purchase the candle
Q: I ordered the wrong candle and I would really like to change my order. Is there any way to do so?
A: In order to modify your Memorial Candle, we will need you to email the following information to andrew@frontrunner360.com:
- Funeral Home Name
- Deceased Name
- Date of Purchase
- Receipt Number
- Your Name
- Your Email Address
After we have received this information, your Memorial Candle will be changed and confirmed within 2 business days. Your refund may take up to 72 hours to show on your credit card statement.
Q: Will my credit card information be given/sold to any third party companies for promotional purposes such as advertisements, contact lists, etc?
A: FrontRunner Professional does not gather or store any credit card information. The online page where you enter your personal information is located on a secure site managed by Internet Secure, a Verisign registered company. It has the highest standards of security and privacy on the internet. All of the information gathered is highly encrypted and is not stored, sold or divulged in any way other than to approve the transaction with your credit card company.
Q: Why does my credit card continue to be declined?
A: There are many reasons why a credit card transaction may not be approved. The most common reasons are: incorrect card number; incorrect password; incorrect expiry date, the address does not match credit card statements; the card is blocked for e-commerce use: and the cardholder has exceeded or is close to the credit card limit.
Please contact your credit card company for more information.
Q: How do I go back to add a condolence message?
A: If you have not cleared your computer's cache or disabled the cookies, you should be able to open up the condolences page to make any changes. If you do not see this option, please contact the funeral home to help make the change.
Q: Am I only able to make one purchase per day with my credit card?
A: You are able to make five transactions on the same card in a 24-hour period.
Q: Is the family notified about all purchased memorials?
A: The funeral home determines with the family the preferred method (if any) of notifications. Families are able to login to the Book of Memories where they can see all updates. There is also an option to be notified via email.
Q: Are there hidden fees? I received an email that confirmed the price of a memorial candle was $29.95 but my credit card statement showed the cost was $30.19.
A: No, there are no hidden fees. FrontRunner Professional only receives $29.95 for the candle purchase. Any additional fees are generated by credit card companies or financial institutions.
Q: Why was my credit card charged multiple times but the payment receipt shows declined transactions?
A: Internet Secure is attempting to approve your purchase but your credit card company is declining the transaction. This is usually caused by incorrect information submitted during the purchasing process. Please ensure that your address information is exactly the same as what appears on your statement.
Your credit card account will display a credit of any failed transactions within a couple of business days.
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